Privacy Policy

1. Introduction

Welcome to BIZZYOMETER. We are committed to protecting your privacy and the privacy of individuals whose data is processed through our employee productivity monitoring platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Service.

This Privacy Policy applies to:

Customers: Organizations that subscribe to and use BIZZYOMETER ("Customers" or "you")

End Users: Employees or individuals who are monitored through the BIZZYOMETER platform ("End Users" or "Monitored Individuals")

2. Information We Collect

2.1 Information from Customers (Account Holders)

When you register for and use BIZZYOMETER, we collect:

Account Information:

• Name, email address, phone number

• Company name and address

• Job title and role

• Account credentials (username and encrypted password)

Billing Information:

• Payment card details (processed securely through third-party payment processors)

• Billing address

• Transaction history

Usage Information:

• How you interact with our platform

• Features you use and preferences you set

• Log data including IP address, browser type, operating system, and access times

• Device information

2.2 End User Data (Monitored Employee Information)

On behalf of our Customers, BIZZYOMETER may collect and process the following types of End User data, depending on Customer configuration:

Data Category	Examples
Activity Data	Application usage, websites visited, time spent on tasks, keyboard and mouse activity patterns, idle time
Productivity Metrics	Work hours, project time allocation, task completion rates, efficiency scores
Screen Content	Screenshots, application titles, document names (if enabled by Customer)
Communication Metadata	Email/messaging volume, communication patterns (content not collected)
Device Information	Device identifiers, operating system, IP address, location data (if enabled)
User Profile Data	Employee name, department, role, employee ID (as provided by Customer)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for the platform to function (e.g., authentication, security)

Analytics Cookies: Help us understand how users interact with our Service

Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings, though disabling certain cookies may limit functionality.

3. How We Use Your Information

3.1 Customer Information

We use Customer information to:

• Provide, maintain, and improve the BIZZYOMETER Service

• Process payments and manage subscriptions

• Communicate with you about your account, updates, and support

• Send marketing communications (with your consent, where required)

• Detect and prevent fraud and abuse

• Comply with legal obligations

• Analyze usage patterns to improve our Service

3.2 End User Data

We process End User data solely on behalf of and according to the instructions of our Customers. We use End User data to:

• Provide the monitoring and analytics features requested by Customers

• Generate productivity reports and dashboards

• Store and maintain data for Customer access

• Provide technical support when requested by Customers

We do NOT:

• Sell End User data to third parties

• Use End User data for our own marketing purposes

• Share End User data with other Customers

• Make employment decisions based on End User data

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), UK, or other regions with similar data protection laws, we process your personal data based on the following legal grounds:

For Customer Data:

• Contract Performance: Processing necessary to provide the Service you subscribed to

• Legitimate Interests: Improving our Service, fraud prevention, and business operations

• Consent: Marketing communications (where required)

• Legal Obligation: Compliance with applicable laws and regulations

For End User Data:

BIZZYOMETER acts as a data processor. Our Customers (data controllers) are responsible for establishing the legal basis for processing End User data, which may include:

• Legitimate interests of the employer (subject to balancing test)

• Consent from employees (where required)

• Contract performance (employment contract)

• Legal obligations of the employer

5. Data Sharing and Disclosure

5.1 We Share Information With:

Service Providers: Third-party vendors who help us operate our Service, including:

• Cloud hosting providers (for data storage and processing)

• Payment processors

• Email service providers

• Analytics providers

• Customer support tools

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

Business Transfers: If BIZZYOMETER is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements: We may disclose information if required by law, subpoena, court order, or to:

• Comply with legal processes

• Enforce our Terms of Service

• Protect the rights, property, or safety of BIZZYOMETER, our users, or others

• Investigate fraud or security issues

With Your Consent: We may share information with third parties when you explicitly consent to such sharing.

5.2 We Do NOT:

• Sell your personal information to third parties

• Share End User data with other Customers or for advertising purposes

• Use End User data for purposes other than providing the Service to Customers

6. Data Security

We implement industry-standard security measures to protect your information, including:

Technical Safeguards:

• Encryption of data in transit (TLS/SSL) and at rest

• Secure authentication mechanisms

• Regular security assessments and penetration testing

• Firewall protection and intrusion detection systems

Organizational Safeguards:

• Access controls limiting employee access to personal data

• Employee training on data protection

• Confidentiality agreements with staff and contractors

• Incident response procedures

Physical Safeguards:

• Secure data centers with restricted access

• Environmental controls and redundancy systems

7. Data Retention

7.1 Customer Data

We retain your account information for as long as your account is active or as needed to provide the Service. After account termination, we will delete or anonymize your data within 30 days, except where:

• Required by law to retain longer

• Needed to resolve disputes or enforce agreements

• You request longer retention for backup purposes

7.2 End User Data

Retention periods for End User data are determined by our Customers as data controllers. We retain End User data according to Customer instructions and configuration settings. Typical retention periods range from [INSERT: 30 days to 2 years], but Customers can configure this within the platform.

Upon Customer request or account termination, we will delete End User data within [INSERT: 30] days unless legally required to retain it longer.

7.3 Backup Data

Backup copies of data may persist for up to [INSERT: 90] days after deletion from production systems for disaster recovery purposes.

8. Your Rights and Choices

8.1 Customer Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information (subject to legal exceptions)

Data Portability: Receive your data in a structured, machine-readable format

Objection: Object to processing based on legitimate interests

Restriction: Request restriction of processing in certain circumstances

Withdraw Consent: Withdraw consent where processing is based on consent

8.2 End User Rights

If you are an End User (monitored employee), your employer (the Customer) is the data controller for data collected about you through BIZZYOMETER. To exercise your privacy rights regarding monitoring data, please contact your employer directly.

9. International Data Transfers

BIZZYOMETER is based in New Zealand. If you access our Service from outside [INSERT COUNTRY], your information may be transferred to, stored, and processed in New Zealand or other countries where our service providers operate.

These countries may have data protection laws that differ from the laws of your country. When we transfer personal data internationally, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission

• Adequacy decisions

• Other legally approved transfer mechanisms

By using our Service, you consent to the transfer of your information to countries outside your country of residence.

10. Children's Privacy

BIZZYOMETER is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. Our Service is designed for workplace monitoring and should only be used to monitor employees who are at least 18 years old.

If we learn that we have collected personal information from a child under 18, we will take steps to delete such information. If you believe we have collected information from a child, please contact us immediately.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

11.1 Right to Know

You can request information about the personal information we have collected about you in the last 12 months, including:

• Categories and specific pieces of personal information collected

• Sources from which information was collected

• Business purposes for collection

• Categories of third parties with whom we share information

11.2 Right to Delete

You can request deletion of your personal information, subject to certain exceptions.

11.3 Right to Opt-Out of Sale

BIZZYOMETER does NOT sell personal information. We do not and will not sell your personal information to third parties.

11.4 Right to Correct

You have the right to request correction of inaccurate personal information.

11.5 Right to Limit Use of Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes other than providing the Service.

11.6 Non-Discrimination

We will not discriminate against you for exercising your CCPA/CPRA rights.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including those described in Section 8 above.

12.1 Data Protection Officer

You may contact our Data Protection Officer at: info@bizzyometer.com

12.2 Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy

• Notify you via email (to the address associated with your account)

• Post a notice on our website or in the application

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Third-Party Services and Links

Our Service may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of third parties.

We encourage you to read the privacy policies of any third-party services you access through our platform.

15. Data Processing Agreement

For Customers who are subject to GDPR or similar data protection laws, we offer a Data Processing Agreement (DPA) that governs how we process End User data on your behalf. The DPA includes:

• Details of processing activities

• Data security measures

• Sub-processor information

• Data breach notification procedures

• Data subject rights assistance

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

BIZZYOMETER
Christchurch, New Zealand
Email: info@bizzyometer.com
Phone: +64 027 266 2382

We will respond to your inquiry within 14 days.

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For End Users (Monitored Employees): If you have questions about how your employer is using BIZZYOMETER to monitor your activities, please contact your employer's HR department or privacy officer. Your employer is the data controller for information collected about you through workplace monitoring.